Sweep & inspection
Caps & crowns
Flue relining
Masonry repair
Gas fireplace serviceLevel 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Gelco Chimney Cleaning in West Lake Hills, TX | Resolute Chimney Sweep
We clean and service Gelco fireplaces and inserts throughout West Lake Hills, and we’ve done it long enough to know one thing separates this city from everywhere else in the Austin area: the oak canopy. It shades chimneys, keeps them damp, and turns routine Gelco maintenance into something you have to stay ahead of. If your Gelco fireplace is drafting poorly or the cap looks rusted, call (877) 644-8036 for a straight answer and a free estimate.
Why West Lake Hills Residents Choose Us for Gelco Service
Gelco fireplaces show up in a lot of West Lake Hills homes, especially the custom builds from the 1980s through the 2000s. We’ve been inside enough of them to know the brand’s specific failure points: damper assemblies that seize, firebox panels that crack after years of thermal cycling, and factory-built units with caps that hold moisture longer than they should. Our name is Resolute because we see the job through. Brent Calloway, our owner and lead technician, has been doing chimney and vent work in Central Texas for well over a decade, and he’s the kind of technician who will tell you exactly what he found and why it matters, without any scare tactics or vague upsells.
We’re an independent Gelco service provider. That means no manufacturer authorization, but it also means we answer to you, not to a corporate warranty department. When a Gelco cap needs replacing, we’ll source an OEM part if it’s the right call for the dampers or firebox internals, and we’ll recommend a better aftermarket option when it makes sense for West Lake Hills conditions, which it often does for caps and screens. You can learn more about our broader Gelco sales & service work, and if you’re checking whether we cover your street, we do: West Lake Hills service area coverage includes the full 78746 ZIP.
Styles & brands we work with





Common Gelco Chimney Cleaning Problems We Solve in West Lake Hills
These are the calls we take most often from Gelco owners here. Each one is real, and each one is shaped by this city’s specific climate and housing stock.
- Glazed creosote in Gelco wood-burning units. Dense live oaks keep flues shaded and slow-drying. Wood fires produce creosote regardless, but when the flue never fully dries between burns, that creosote hardens into the glazed form that basic brushing won’t remove. We see it on Gelco masonry fireplaces and inserts throughout the hillside lots.
- Rusted galvanized rain caps and spark screens. Constant leaf drop and trapped moisture under the canopy means galvanized steel gives out years earlier here than it would on a sun-exposed roof across Bee Cave Road. We replace them with stainless, which holds up to the damp shade.
- Spalling fireboxes and mossy crowns. Gelco masonry fireboxes take on water through hairline cracks, then a hard freeze expands it. After a few cycles, the face of the brick starts to flake. Moss on crowns is the visible clue that water is sitting where it shouldn’t.
- Clogged multi-flue caps on Gelco factory-built fireplaces. Oak leaves pack into the spark arrestor, draft drops, and smoke rolls into the great room. Before the first cold snap, this is one of our most common West Lake Hills calls.
- Seized dampers on units that sit idle for months. Hot, humid summers and mild winters mean Gelco fireplaces here work in short, concentrated bursts. Long idle stretches let moisture settle into damper hardware, and by Thanksgiving, the lever won’t budge.
Gelco Service in West Lake Hills: What Local Conditions Mean for Your Equipment
The live-oak canopy that defines West Lake Hills isn’t just a scenic feature. It changes how chimneys age. Here’s what that means for your Gelco unit specifically: a flue that sits in shade all day, every day, takes far longer to evaporate the acidic moisture left behind by wood combustion. That moisture attacks mortar joints, accelerates rust on steel components, and feeds moss on crowns. A Gelco fireplace on a sun-blasted roof in, say, Round Rock, might need a cap every decade. In West Lake Hills, off roads like Laurel Valley or Redbud Trail, we routinely see galvanized caps rusted through in six or seven years. Crown coating and cap replacement are simply more frequent maintenance items here, not because homeowners neglect their chimneys, but because the canopy is relentless. The chimney doesn’t care how long it’s been since the last cleaning, but the creosote does. Planning for that is half the battle.
Gelco Models & Products We Service in West Lake Hills
We work on the full Gelco range you’ll find in West Lake Hills homes: the Gelco Masonry Fireplace, Gelco Factory-Built Fireplace, Gelco Wood Burning Insert, and Gelco Gas Fireplace. For critical components like dampers and firebox panels, we source OEM Gelco parts when available, because those tolerances matter. For caps and screens, we typically recommend stainless aftermarket parts that outperform the original galvanized units in this damp, shaded environment. Because many of these parts are standard professional-channel components, we keep common cap sizes and crown coating materials on the truck, which means fewer return trips for West Lake Hills customers.
See the difference
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AfterGelco Service Pricing in West Lake Hills
A standard Gelco chimney sweep and Austin Gelco service inspection in West Lake Hills runs $189 to $329. That includes the full flue brushing, a visual inspection of the firebox, damper, and cap, and a written report with photos if you want them. Cap replacement typically runs $125 to $450 depending on the flue size and whether it’s a standard or multi-flue cap. Crown coating work usually falls between $350 and $900, and creosote removal for a glazed flue is typically $400 to $800 when heavy mechanical cleaning is required. Every estimate is free, and nothing gets recommended without evidence you can see for yourself. Call (877) 644-8036 for an exact quote on your Gelco unit.
Serving West Lake Hills, TX — Our Local Coverage Area
We’re based in the West Lake Hills area and know this community well, including Gelco repair in Barton Creek. Use the map below to see our service coverage — if you’re nearby, we can almost certainly help.
FAQs – Gelco Chimney Cleaning in West Lake Hills
How often should I have my Gelco chimney cleaned in West Lake Hills?
Annually if you burn wood, and that’s stricter than the generic advice because the oak canopy here keeps flues damp and creosote-prone. If you burn more than a couple cords a season, or your fires seem smoky, get it checked mid-season too. Call (877) 644-8036 and we’ll assess your usage and give you a realistic interval.
Why does my Gelco fireplace smoke into the room?
In West Lake Hills, the most common cause we find is a clogged cap or spark arrestor packed with oak leaves. A rusted-through arrestor, a negative-pressure interior, or a flue too cold to establish draft are the other usual suspects. We’ll find it and fix it.
Can you repair a cracked crown on my Gelco masonry chimney?
Yes. We coat crowns with a professional-grade crown sealant, and we’ll tell you if the cracking is cosmetic or structural. If spalling has already started in the firebox, we’ll walk you through repair versus replacement with a straight cost picture.
Do you service Gelco gas fireplaces as well as wood-burning ones?
Yes. Gelco gas fireplaces are common in West Lake Hills remodels and additions. We inspect burners, vents, and log sets for proper combustion and clear venting, because gas units carry carbon monoxide risks if the venting is compromised.
What should I do if my Gelco chimney has spalling brick?
Don’t ignore it. Spalling means water is inside the masonry and freeze-thaw cycles are breaking it apart. We’ll assess the extent, recommend tuckpointing or crown coating if it’s early, and give you an honest repair-or-replace picture if it’s advanced. Call (877) 644-8036 for a free assessment.
Service Areas Near West Lake Hills
We also provide Gelco service in the surrounding area, including Gelco service in Lost Creek, Gelco service in Rollingwood, and parts of Austin’s west side. We regularly work in Georgetown, Round Rock, and Brushy Creek as well.
Book Your Gelco Service in West Lake Hills Today
When your Gelco fireplace needs someone who knows the brand and the conditions, call Resolute Chimney Sweep at (877) 644-8036. We’ll schedule your sweep, the estimate is free, and we’ll tell you exactly what we find.
Written by Brent Calloway, Owner at Resolute Chimney Sweep, serving West Lake Hills and surrounding Hill Country communities.