Frequently Asked Questions
We get a lot of the same questions from Georgetown homeowners, and most of them come down to three things: what it costs, what’s actually included, and whether the person on your roof knows what they’re doing with a liner. Below are the answers we give on the phone every week, written out in full so you can read them before you call. If your specific question isn’t here, we’re glad to talk it through.
Pricing & Estimates
How much does chimney cleaning service cost in Georgetown?
A standard chimney sweep in Georgetown generally runs $150 to $250, with most homes landing in the $180 to $220 range for a straightforward flue of average length. That price should include a visual inspection of the firebox, damper, and accessible portions of the flue, not just a brush run. Longer flues, heavy creosote (glazed Stage 3 buildup), or a wood stove insert that has to be pulled for access will push the number higher. We quote before we start, so the figure you hear on the phone is the figure on the invoice. Call (877) 644-8036 for an exact quote on your fireplace.
Do you offer free estimates?
Yes, estimates on chimney repair work are free. If we come out, inspect the liner, crown, or mortar, and find that a repair is needed, we’ll walk you through what’s failing, what it’ll cost, and what happens if it’s put off. You’re under no obligation to book the repair that day. Cleaning and sweep visits are quoted up front as well, so you know the price before anyone gets on the roof.
Why does chimney repair cost more than a cleaning?
Because repair involves materials and labor that a sweep doesn’t. A typical reline with a DuraFlex flexible stainless system, for example, is a multi-hour job that includes removing the old liner, verifying clearances, and installing a code-compliant system sized to your appliance. Crown rebuilds, mortar repointing, and HeatShield resurfacing all require different materials and technique than a brush and vacuum. These jobs are priced individually because the variables (flue height, liner condition, access from the roof or through the firebox) change house to house.
What payment methods do you accept?
We accept standard payment methods including major credit cards and checks. If you’re booking a larger repair, such as a full reline, we’ll confirm payment details when we schedule so there are no surprises on the day of service. Ask when you call and we’ll match the method to what’s easiest for you.
Service & Scheduling
Do you offer emergency chimney cleaning service?
We prioritize urgent calls, including active smoke backdraft, a suspected blockage, or a strong creosote smell after a fire. If you smell smoke in the house when the fireplace isn’t burning, or the flue won’t draw at all, call before lighting another fire. A blocked chimney isn’t something to wait on. We’ll get you on the schedule as quickly as we can and tell you on the phone whether it’s safe to use the fireplace in the meantime.
How fast can you respond?
For most routine sweeps and dryer vent cleanings in Georgetown, we can usually get out within a few business days, and often sooner during the shoulder seasons of spring and fall. Emergency calls (backdraft, blockage, post-creosote-fire inspection) go to the front of the line. The best way to get an accurate time is to call (877) 644-8036 and tell us what you’re seeing.
What areas do you serve?
We serve Georgetown and the surrounding Williamson County area. That includes neighborhoods close to the courthouse square, Sun City, Wolf Ranch, Berry Creek, and homes out toward Lake Georgetown and the county roads west of town. If you’re unsure whether your address falls in our service area, call and we’ll tell you straight.
How long does a chimney sweep take?
A standard sweep takes about 45 minutes to an hour for a single flue. If the chimney has a wood stove insert that needs to come out, if there’s heavy creosote, or if we’re cleaning a masonry fireplace with a large smoke chamber, expect an hour and a half to two hours. Dryer vent cleanings are typically 30 to 45 minutes, depending on the run length and how many 90-degree turns the duct makes.
Do you clean dryer vents too?
Yes. Dryer vent cleaning is one of our three core services, alongside chimney sweep and repair. This matters because lint accumulation in a dryer vent is a leading cause of residential structure fires, and most chimney-only companies don’t touch it. We see the same problem in Georgetown dryer vents that we see in chimneys: a system that works fine on the surface until you open it up and find a foot of lint packed into an elbow. Dryer vents and chimneys share the same stakes, and one company handling both keeps the safety picture in a single set of hands.
Licensing & Trust
Are you licensed and insured?
Yes, we’re licensed and carry insurance for the work we perform. We work on roofs, in flues, and on ladders, and that’s not a place to hire uninsured labor. If you’d like confirmation of our credentials before booking, ask when you call and we’ll provide the documentation.
Do you guarantee your work?
Yes, we stand behind our workmanship. If something we swept, repaired, or installed isn’t performing the way it should, we come back and make it right. That’s part of what the name Resolute means: we see the job through, including the part after we leave.
What brands do you use for repair and installation?
We use professional-grade chimney products, including DuraFlex flexible liner systems, HeatShield resurfacing products, and components from Olympia Chimney, Gelco, Famco, and Copperfield. These are the same brands specified by certified chimney professionals and sold through professional supply channels, not retail home-improvement chains. The right material for the repair matters more than most homeowners realize. A reline done with the wrong liner for the appliance is a safety problem waiting to be found, and it usually gets found during somebody else’s sweep.
Why does it matter which liner brand you use?
Because liner systems are engineered for specific appliance types, temperatures, and fuel sources, and off-brand substitutes don’t always meet the same specifications. DuraFlex and HeatShield, for example, are designed for specific applications and installed by technicians trained in those methods. When you buy a house with an unknown liner, or you’re having a liner replaced, knowing what went in is part of knowing the system will hold up.
Specific Services
Do you handle chimney sweep and cleaning?
Yes. Chimney sweep and cleaning is our core service, and it includes a visual inspection of the firebox, damper, flue, and accessible exterior components. We brush and vacuum the flue, remove creosote and soot, and check that the cap and crown are intact and doing their job. A thorough Chimney Sweep in Georgetown catches issues early, before they turn into a repair. If you’re new to this, our home page has an overview of what we do.
Do you handle chimney repair?
Yes. We repair chimney liners, crowns, mortar joints, and dampers, and we handle relining with DuraFlex flexible stainless systems. A cracked liner or a deteriorated crown found during a sweep can be fixed by the same company that found it, which means no gap between diagnosis and correction. If a technician can’t repair what they find, they should say so; and if they can, they should. We can.
What is HeatShield resurfacing, and do you offer it?
HeatShield resurfacing is a process for restoring a damaged clay tile liner without full removal, and we do offer it. It’s used when the existing liner is cracked or spalling but the structure can still be saved. It’s a technically demanding repair, and it’s one of the things that separates a full-service chimney specialist from a basic cleaning crew. Not every chimney is a candidate; we’ll tell you honestly if yours isn’t.
Do you handle fireplace services?
Yes. We clean and inspect wood-burning fireplaces, wood stoves, and gas appliances with venting. We check dampers, smoke chambers, and firebox condition, and we can address the parts that need repair. Gas fireplaces still need their flues inspected, and that’s a service call we make regularly.
Do you handle chimney cap and crown?
Yes. We install chimney caps and repair or rebuild crowns. A missing or damaged cap lets rain, birds, and debris into the flue, and a cracked crown lets water into the masonry, which is where a lot of expensive damage starts. Both are things we check on every sweep and fix as part of the same service relationship.
Do you clean chimneys with wood stove inserts?
Yes, and we pull the insert when the setup requires it. You can’t clean the flue properly past most inserts without removing them to access the connection, and skipping that step is how creosote builds up out of sight. If you have a wood stove in a Georgetown home, tell us the make and model when you call so we can plan the visit.
How often should a chimney be cleaned?
The general rule is once a year, or after about a cord of wood if you burn regularly. A fireplace used a few times a week through the winter needs an annual sweep even if nothing else changes. It’s the same principle as changing the oil in your truck: the schedule is cheaper than the repair, and there’s a specific reason for the interval.
What to Expect on the Day of Service
Here’s how a typical visit runs. If yours falls outside this pattern (inserts, heavy creosote, or repair work), we’ll tell you what changes.
- Call and quote. We talk through your fireplace or dryer setup, quote the job, and schedule. See chimney inspection in Georgetown for what the inspection portion covers.
- Arrival and setup. We lay drop cloths, set up the vacuum, and protect the room before anything comes out of the flue. This step protects your floors as much as your schedule.
- Inspection first. We check the firebox, damper, smoke chamber, and accessible flue before cleaning so we know what we’re dealing with. For dryer vents, we check the duct run and the exterior termination.
- Cleaning. We brush and vacuum the flue or clear the dryer duct, then clear out the debris.
- Walkthrough. We show you what we found, what we cleaned, and whether anything needs repair. Photos help, and we take them.
- Correction. If a repair is needed, we quote it on the spot. You decide whether to schedule it now or later. Found during the sweep, fixed by us, is how we’d rather work.
Related Guides
If you’re researching a specific problem, these pages go deeper:
- Chimney sweep cost in Georgetown covers pricing by service and by home type.
- Creosote removal in Georgetown explains the three stages of buildup and when each becomes urgent.
- Chimney repair in Georgetown covers liners, crowns, and mortar.
- Chimney liner repair in Georgetown explains relining with DuraFlex and when HeatShield is the better call.
- Chimney cap installation in Georgetown covers caps and crowns.
- Dryer vent cleaning in Georgetown covers the exhaust side of the same safety story.
- Chimney sweep in Cedar Park and chimney sweep in Round Rock cover nearby communities we serve.
- Chimney sweep in Leander and chimney sweep in Hutto for homeowners outside Georgetown proper.
Key Takeaways
- Standard sweeps in Georgetown typically run $150 to $250; repairs are quoted individually because the work varies house to house.
- We handle three services under one roof: chimney sweep, dryer vent cleaning, and chimney repair.
- Repair work uses DuraFlex, HeatShield, Olympia Chimney, Gelco, Famco, and Copperfield components, not retail substitutes.
- Estimates on repair work are free, and we quote before we start.
- Emergency calls come first. If the flue won’t draw, don’t light a fire.
Have a question we didn’t cover? Call Resolute Chimney Sweep at (877) 644-8036.